1.2K views
Not resolved
15 comments

've been getting "Web service returns null response, pass one hours now, i want you to help me because i dont know what is really going on.

{{Redacted}} help me

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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Anonymous
#1578888

Same here... assuming its a web site problem.. try the phone number

Anonymous
#1578870

oh yes mine as well not working keeping getting same message

Anonymous
#1578850

glad im not the only one reeeeee

Anonymous
#1578838
Problem still not resolved :(
Anonymous
#1575339

same here

Anonymous
#1570322

yes same here

Anonymous
#1568889

I'm getting this same error. I've used these cards numerous times before, and this is the first time I've had any trouble logging into the website. The phone still says the correct balance, but I need to assign a zip code and PIN.

Anonymous
#1568862

This is ridiculous I got that error 10 days ago and I tried again today and the error's still there. There is no possible way to check my balance or update my postal code.

I wish the person who gave me this gift card had just given me cash - they'd have saved on the activation fee and I would've saved on my time.

Stupid company. (I'm on vanillaprepaid.com Canada)

Anonymous
#1568081

Get the same error. Card used to work, I think.

Anonymous
#1567174

{{redacted}} bought mine to buy something and it didn't work

Anonymous
#1556581

Onevanilla is dead to me

Anonymous
#1556534

Sane problem

Anonymous
#1556517

me too it is a joke

Anonymous
#1556507

same

Anonymous
#1556485

Same here

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