Not resolved
1.4
Details
Additional Fees
Customer service
Diversity of Products or Services
Product or Service Quality
Reliability
Value for money
Website
0 comments

This is the 3rd time I have received a Vanilla card as a gift. Everytime, I have had trouble using it.

I recently tried to purchase something online and use the Vanilla MasterCard for payment. I have gone the Vanilla website to activate and the status says "activated." I have called the 877 number and talked to a representative, called the store where I am trying to purchase with no luck.

I have run out of patience trying to use this card but it still has a large balance which I CANNOT USE. Advice, when purchasing a gift card, stay away from purchasing a Vanilla mastercard!!!

Reason of review: Problems with payment.

Monetary Loss: $200.

Preferred solution: Let the company propose a solution.

I didn't like: Great difficulty using card to purchase in store or onlline.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like