I had put money on my one vanilla card and when I went to pay my bills with it said that I could not use it so I called the customer service and was told that my card was put on hold because someone else had the same number then I was told that I would receive an email to get it straighten out and guess what IT NEVER HAPPENED SO I WANT MY *** 250.00 BACK AND RELEASE MY CARD OR I AM GETTING A LAWYER AND MAKING YOU PAY ME BACK AND SUEING YOUR *** FOR PUUTING A HOLD AND NOT SENDING ME AN EMAIL TO PROVE WHO I AM AND HOW THE *** CAN 2 PEOPLE HAVE THE SAME *** CARD IU AM SO TIRED OF YOU I WILL TELL EVERYONE NOT TO GET YOUR CARDS THAT YOU ARE ALL A BUNCH OF FRAUDS. I WANT MY MONEY BACK NOW NOW NOW MY PHONE NUMBER IS 315 232 3046 my name is Cathy I WOULD LIKE TO HEAR FROM YOU
Reason of review: Poor customer service.
Monetary Loss: $255.
Preferred solution: Full refund.
I didn't like: Your product and customer care.