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I purchased a One Vanilla prepaid card on February 20th in the amount of 195.00 to pay a bill online. I have bought these cards for years to pay bills with no problem however I went on line as I have always done to register the card and zip code. It kept telling me...
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Anonymous
Anonymous

Purchased one vanilla in the amount of 100.00 for online purchase. When I went on line to verify the balance there was a 100.00 pending transaction from a WIRED MEDIA LLC. I h...

1.3
Houlton, Maine
I liked
  • Talking with customer service was quck and understanding
I didn't like
  • No refund at all
  • Having to wait and not knowing if my 19500 will be refunded
#1007768
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I purchssed A Vanilla Visa specifically to use online as the card states that it is usable online and you just need to add your zip code. I went online and registered my card & a couple days later I go to use my card on eBay for purchases totaling $97 as I had $100 on...
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1.3
#990208
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The front of the packaging states you can pay bills with card. I attempted to pay my car payment multiple times before finally calling customer service. I was informed I could not use the card to pay bills like this one or any bill that is a "financial Institution".....
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#985153
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OneVanilla - Couldn't buy what I wanted

OneVanilla
#1143537
I entered all nessacary numbers into my order and I didnt get my money! What a scam! um um um {{Redacted}}
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OneVanilla - Stole my money the same minute I put it on
OneVanilla - Stole my money the same minute I put it on
1/2

OneVanilla - Stole my money the same minute I put it on

OneVanilla
#1143205
How does one buy a card and the same exact minute it gets loaded it gets stolen unless one vanilla as a whole or someone from the inside is steaing
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OneVanilla - False advertisement

OneVanilla
#1142231
1.2
Details
You all advertise your card as a debit card after i pub $500 on it i find out i cant get cash on the card and you guys say ubcant transfer it to another card i will never purchase anything from you guys again and will let everyone know what kindnof service you offer
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OneVanilla - Wrong Number

OneVanilla
#1124625
Each Number I Tried to Use Continued to Say It Was No Longer in Service.
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I hope for one time in your life you Google this One Vanilla card before you buy, YOU will loose your hard money. 1. You will not be able to use your card before YOU activate it. 2. Activating your card will require days that if you will even be able to activate it,...
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1.0
#982435
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dont buy this card. You spend your money the card dosent work. The company shows its activated but when i put card number in their system it shows the card number us invalid. Now i have to wait 14 day for money i needed yesterday. The company is very unprofessional...
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1.5
#964830
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I hope everyone reads these reviews before purchasing a One Vanilla or My Vanilla prepaid card! There are many prepaid Visa and Mastercards. These are definitely not the ones you want! No matter how quickly you put in a dispute and why you are disputing the charge...
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Anonymous
Tammie

I am so sick of this card company. It is horrible! I have a loved one currently held in jail, and I have to keep purchasing these cards to put money into my GTL account just t...

1.2
#946725
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I bought two gift cards but can not use it all ... then they told me EXPIRED but my card said 08 - 2024 and I lost around 300$. This card is really sucks ... can not balance themselves. The line is always busy and company is a scam. They ripped off your money when they...
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Anonymous
Anonymous

Save your money, if you buy this one vanilla card you will loose your hard earned money. 1.You can't use the card without activating it as opposed to the card. 2. Try activati...

Anonymous
Anonymous

not solved yet

1.0
I liked
  • How they forcefully bent my posterior
I didn't like
  • Length of time to resolve
  • Having my time wasted
  • No refund at all
#942520
Reply to reviews
Just wanted to let you know extortionist are putting a FBI Banner up walking out devices and then telling people they must be one of your cards and your card only to pay a $500 fine saying I had attempted to open or contact somebody that the government is investigating...
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Anonymous
anonymous

My boyfriend recieve a note from FBI bureau of investigation saying that his device have been found in using in some *** things like that and ask my boyfriend to pay the fine ...

Anonymous
Anonymous

How do I remove it?

#942247
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I loaded 5 onevanilla cards 500.00 each. e-mailed info for a car on graigs list. never got the car but all onevanilla cards were spent in other states. I sent Dispute-Request Form back in July and now October I am told you never received it. This morning I tried...
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1.0
I liked
  • How they forcefully bent my posterior
I didn't like
  • Waiting days before my problem is fixed
  • Customer service
#930694
Reply to reviews
DO NOT BUY PRE-PAID CARDS FROM THIS COMPANY!!DO NOT BUY PTE-PAID CARDS FROM THIS COMPANY!! Called One Vanilla to report card information stolden by online hacker. Kept trying to get information frpm them. Got stonewalled everytime. Finally told to file dispute papers....
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1.0
#911944
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