Received a prepaid card from a relative for a birthday gift. Tried checking balance on card and website indicated it was down for maintenance. Tried next day to check balance and it showed I had a zero balance. Transaction for an American Express Payment??? I do not...Read more
I purchased a OneVanilla Visa at CVS on April 19th 2018 @ 3;08 pm. I presented my cash and was told I would have to show id. I thought this is a good thing, The cashier tells me this and I leave the purchase to go back to my car and get my id. I return to the counter...Read more
I didn't like
- I will never ever use again
- Shoppers attaching the word fraud to vanilla mastercard
- Bad bad
OneVanilla - A week off
Been down for maintenance for like a week, just close your business if you can’t handle it.
Someone stole my card and used to buy item in dovisualonline.comRead more
OneVanilla - Electronic setup
My Vanilla card I want to set up electronic
yeah well my dad bought me card and put almost certian amount of money on card i had less then 80 dollars left i called to report fraud and they dont have no fraud thing our they would have done something about it instead of using my card online i thought prepaid would...Read more
OneVanilla - Terrible
It says I need to contact you for an issue on my card
OneVanilla - Phone number was unreadable
The card number had stamped through the activation number on the back of the card, kind of annoying especially if I had been an elderly person.
OneVanilla - Still can't register zip code
Said it was successful but still won't register
OneVanilla - Issue not solved
I watched the person load $100.00 dollars on the card right in front of me and when i went to use it the card it was declined insufficient funds. The person i talked to said there was nothing put on the card since May but i watched the person put the money on the card and then hand me the card. So now i have to figure out where the money went and why it said it went on the card but aint there.
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