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Received a prepaid card from a relative for a birthday gift. Tried checking balance on card and website indicated it was down for maintenance. Tried next day to check balance and it showed I had a zero balance. Transaction for an American Express Payment??? I do not...
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#1243526
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I purchased a OneVanilla Visa at CVS on April 19th 2018 @ 3;08 pm. I presented my cash and was told I would have to show id. I thought this is a good thing, The cashier tells me this and I leave the purchase to go back to my car and get my id. I return to the counter...
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I didn't like
  • I will never ever use again
  • Shoppers attaching the word fraud to vanilla mastercard
  • Bad bad
#1243502
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OneVanilla - A week off

Been down for maintenance for like a week, just close your business if you can’t handle it.
1.8
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#1241513
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Someone stole my card and used to buy item in dovisualonline.com
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Anonymous
Tina Blanton

Got my card that morning. Came home to set zip code and only .01 was on my card I just played $205.95 for

Anonymous
Sunny

I think someone stole my card from the same merchant. I never even got to use my card, they took it on the same day I bought the card. And the servers have been down for days....

#1238577
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OneVanilla - Electronic setup

My Vanilla card I want to set up electronic
2.0
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Website
#1236105
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yeah well my dad bought me card and put almost certian amount of money on card i had less then 80 dollars left i called to report fraud and they dont have no fraud thing our they would have done something about it instead of using my card online i thought prepaid would...
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#1229220
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OneVanilla - Terrible

It says I need to contact you for an issue on my card
#1224024
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OneVanilla - Phone number was unreadable

The card number had stamped through the activation number on the back of the card, kind of annoying especially if I had been an elderly person.
#1222056
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OneVanilla - Still can't register zip code

Said it was successful but still won't register
1.0
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Diversity of Products or Services
#1221757
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OneVanilla - Issue not solved

I watched the person load $100.00 dollars on the card right in front of me and when i went to use it the card it was declined insufficient funds. The person i talked to said there was nothing put on the card since May but i watched the person put the money on the card and then hand me the card. So now i have to figure out where the money went and why it said it went on the card but aint there.
1.0
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Diversity of Products or Services
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#1220527
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