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THERE IS NO *** "EDIT" BUTTON!!!! THE WEBSITE SAYS, "TO ASSIGN ZIP CODE CLICK EDIT AND SAVE" THERE IS LITERALLY NO EDIT BUTTON. IT *** SUCKS, {{Redacted}}
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Anonymous
Jamie

Go under the menu when you try to activate zip code and switch to Espanol, that actually lets you enter zip code. It's in Spanish but once you enter zip code you can go back t...

Kingsville, Texas
#1174413
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I went to use my prepaid MasterCard on June 9, 2018, but learned there was no balance on it. There was a charge from Coastal Yoga in Carlsbad, CA. I don't even know anything about this company. Filed a dispute, the rep. said they would email me a form. Today, June 26,...
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Anonymous
Larry Zimmerman

Same here got me for 300.00

Anonymous
Tony Elkin

same thing happened to me. They got me for 173.00

#1289082
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I bought a $110 card on 11/26/17. I went to the website to change the zip code. It said to click on "EDIT" to do that. There was no "EDIT". I couldn't change the zip code. There was a "GIVE FEEDBACK" box on left of website. I completed it and complained about the...
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Anonymous
Anonymous

Did you ever find the edit button as of right now I’m having trouble finding it

1.8
I liked
  • Easy transaction and process
I didn't like
  • I will never ever use again
#1139616
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I had used my card originally as a hold for a hotel.Upon my checking into my room I payed witha diffrent card. Upon me checking out they notified me that their was a deposit going back to my card. The hotle refunded the card that I used to reserve the room with wich...
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1.0
#1295939
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I have a prepaid tracfone/total wireless phone and received an email from a company who represented themselves as the total wireless billpay portal. i used my vanilla gift card to pay $38 which did not go to total wireless. i was able to contact the corporate office of...
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#1283664
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OneVanilla - Refund online purchase cancelled
Dear OneVanilla, I am not impressed, I have encountered many problems using your cards in the past.That never stopped me from using them though. Those experiences were never as bad as this one though. I sent money using paypal and it was on pending, so I canceled it....
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2.4
I didn't like
  • Refund
  • Having my time wasted
#1244057
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OneVanilla - Balance of my card

I want to see the things that have been bought with my card
#1299863
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June 22.2018 at 118 pm purchased a vanilla card loaded it with $400 .went about my business an errands made it home around 4ish added my zip code on site went to store and card declined twice called onevanilla and they told me 400 was taken from my card to a company...
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Anonymous
Larry Zimmerman

Same thing here got me for 300.00 .

1.2
#1287751
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I purchased something on amazon and then canceled it 2 hours later. I never technically payed yet because they didn't prepare my item yet. I kept checking every day for a week now and i still haven't gotten the money back on my card?? Whats going on? ok so this is me...
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2.4
#1293315
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Contact OneVanilla

Mailing Address:
OneVanilla Customer Care
PO Box 826
Fortson, Georgia 31808
United States
Phone:
(877) 770-6408
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On 11th June 2018, I was checking my card balance using link http://www.check-onevanilla-balance.org/index.php, which did not yield any result. I called over phone at 1-877-770-6408 and came to know that the balance is $261.12. Today I when I checked the balance is...
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1.3
I didn't like
  • Due to the probability to get cheated
#1285094
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