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OneVanilla - Refund online purchase cancelled
Dear OneVanilla, I am not impressed, I have encountered many problems using your cards in the past.That never stopped me from using them though. Those experiences were never as bad as this one though. I sent money using paypal and it was on pending, so I canceled it....
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2.4
I didn't like
  • Refund
  • Having my time wasted
#1244057
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OneVanilla - Decline

OneVanilla - Decline
I bought a card and i spent 155.00 went to burger king. It process through. Go to hotels then it decline.
1.4
Details
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1217351
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OneVanilla - Stole my money the same minute I put it on

OneVanilla - Stole my money the same minute I put it on
OneVanilla - Stole my money the same minute I put it on
How does one buy a card and the same exact minute it gets loaded it gets stolen unless one vanilla as a whole or someone from the inside is steaing
#1143205
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OneVanilla - Acount balance

OneVanilla - Acount balance
Yesterday i purchase some iterms online the transaction shows failed and the seller didnt recieved the money.but my money was deducted from my visa card.
#1100854
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OneVanilla - 30$ and store got error
OneVanilla - 30$ and store got error
I got a one vanilla card and paid cash 30$. The store gave me the card and did not see on the receipt that it was declined. I returned to the store asking them to fix it. They said no Refunds. I called the center did not take long to get a hold of them. I had to send...
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Anonymous
Anonymous

Onevanilla are good cards. The Fault lies at the store u purchased it from. If u had the receipt clearly showing it was not activated, they should of simply swiped it again an...

3.5
I liked
  • Talking with customer service was quck and understanding
I didn't like
  • Issue occured
  • Waiting days before my problem is fixed
  • Could not get refund from store
#758897
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