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Dear OneVanilla,

I am not impressed, I have encountered many problems using your cards in the past.That never stopped me from using them though. Those experiences were never as bad as this one though.

I sent money using paypal and it was on pending, so I canceled it. On paypal it says pending but the money was taken from the balance and hasn't came back on yet. Its been a few days and still no sign of the money coming back onto the account. Is there a certain amount of days to wait?

What can you guys do, if anything? I also believe someone may know my card info. I feel like I just through money away.

Can you please help me figure this out? -Riley Mickelson

email: rileymickelson10@gmail.com

Product or Service Mentioned: Onevanilla Prepaid Card.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $55.

Preferred solution: Full refund.

I didn't like: Having my time wasted, Refund.

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