Product: Onevanilla Prepaid Card Activation Clear all filters (0 of 9 reviews match)
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I purchased a onevanilla card I put $500 on it and went to activate it. The representative said that I wasn't who I said I was they could not confirm my identity but I had to send in four different documents social security card ID receipt when I purchase the card as...
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1.0
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Onevanilla Prepaid Card Activation
#1346346
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OneVanilla - Phone number was unreadable

The card number had stamped through the activation number on the back of the card, kind of annoying especially if I had been an elderly person.
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Onevanilla Prepaid Card Activation
#1222056
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OneVanilla - Activate card

My card was already activated at regerdtsier. That was good! Didn't have to call and o it. And I can use it less then 24 hrs that is even better than you
4.9
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Onevanilla Prepaid Card Activation
#1205395
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THERE IS NO *** "EDIT" BUTTON!!!! THE WEBSITE SAYS, "TO ASSIGN ZIP CODE CLICK EDIT AND SAVE" THERE IS LITERALLY NO EDIT BUTTON. IT *** SUCKS, {{Redacted}}
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Anonymous
Anonymous

Try ic3.gov to file a complaint!!

Anonymous
Disgusted

I can't find the assign zip code either. I registered it over the phone, it Said it was successfully registered, but it didn't stick. I've never had This much trouble with the...

Kingsville,Texas
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Onevanilla Prepaid Card Activation
#1174413
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OneVanilla - Frustrated

I am trying to assign zip code and it is not registering.
1.0
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Customer service
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Onevanilla Prepaid Card Activation
#1169881
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I purchased the car try to used the online, i can't!!Call the customer service can do with nothing she told me used something else. i lose the money no refund and customer service is rud. I never buy this company is so fake . Why let make any false advertisement can...
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1.0
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Onevanilla Prepaid Card Activation
I didn't like
  • Being robbed and having no help
  • I will never ever use again
#1163800
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I called OneVanilla, customer service and they essentially said, 'so what - it was not their problem.' It is certain this is not the first problem with non-activation at point of sale, but the company will not stand behind its product. Therefore, as I am a continual...
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1.6
Product
Onevanilla Prepaid Card Activation
I didn't like
  • Not standing by a non-activated card
  • Being robbed and having no help
#1143015
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Purchased a OneVanilla prepaid card from Walgreens, $150. Went home and activated the card online, said could take up to 24 hours to be activated. The next day, card didn't work, several following days, card didn't work. Checked online, said balance of $0. Within hours...
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Anonymous
Natalie

I have never had this problem before. It worked out great for me when I load. But I did load it with actual cash at a cash register. So my money never got drain

Anonymous
David

Just happened to me. Activated the card with $110 on it. Next day all $110 gone to a random paypal account based in San Jose, CA.

1.0
Product
Onevanilla Prepaid Card Activation
#1126525
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dont buy this card.You spend your money the card dosent work. The company shows its activated but when i put card number in their system it shows the card number us invalid. Now i have to wait 14 day for money i needed yesterday. The company is very unprofessional have...
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1.5
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Onevanilla Prepaid Card Activation
#964830
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