Product: Onevanilla Prepaid Card Clear all filters (63 of 63 reviews match)
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OneVanilla - Refunds to cards I don't have

I tried buying something on PayPal I couldn’t and the money was refunded to my card but the card balance does not show this
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Onevanilla Prepaid Card
#1281594
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OneVanilla - Order has been canceled but it still shows pending

I have purchased online, but it was canceled. in my card balance still shows pending, could you help me to return balance? {{Redacted}}
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Onevanilla Prepaid Card
#1281332
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yeah well my dad bought me card and put almost certian amount of money on card i had less then 80 dollars left i called to report fraud and they dont have no fraud thing our they would have done something about it instead of using my card online i thought prepaid would...
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Onevanilla Prepaid Card
#1229220
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OneVanilla - Issue not solved

I watched the person load $100.00 dollars on the card right in front of me and when i went to use it the card it was declined insufficient funds. The person i talked to said there was nothing put on the card since May but i watched the person put the money on the card and then hand me the card. So now i have to figure out where the money went and why it said it went on the card but aint there.
1.0
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Onevanilla Prepaid Card
#1220527
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OneVanilla - I’ve tried and tried and I still can’t activate it

Well I’m trying to activate this card and I can’t do it and no one will help me. it all happened today and yes I’ve tried contacting them but I can’t get a line with someone.
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Onevanilla Prepaid Card
#1218949
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OneVanilla - Decline

OneVanilla - Decline
I bought a card and i spent 155.00 went to burger king. It process through. Go to hotels then it decline.
1.4
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Onevanilla Prepaid Card
#1217351
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i paid a couple of bills online with this stupid card then put it away. approximately two weeks later, I picked it back up to use it and there was no money on it. A company called "BAM software..." No number, no reference of any kind except the "name" of the company. I...
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Anonymous
Mary Whitworth

Update: Onevanilla sent me a check for the full amount. I tried to get it cashed at a local convenience store but they wouldn't do it. I don't have a checking account. So, I'm...

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Onevanilla Prepaid Card
#1214359
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OneVanilla - Anotherpissedconsumer

Server is down always. I saw nothing in the disclaimer about not being able to use the card to deposit money into my bank it just like any other transaction so now my bank is having problems pulling the money for my new account. Do not buy this card!!!
1.0
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Onevanilla Prepaid Card
#1210148
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OneVanilla - My money is not on my card

I put $65 on the card which is not there I have not used the card at all
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Onevanilla Prepaid Card
#1194862
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OneVanilla - Server was down, trying to check to see if card had loaded

The 1st call would not acknowledge when I pressed 1 on keypad for English; it just kept repeating request. The 2nd call in worked and I was able to give my card information and get my balance.
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Onevanilla Prepaid Card
#1193370
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