Product: Onevanilla Prepaid Card Clear all filters (46 of 46 reviews match)
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I bought a $110 card on 11/26/17.I went to the website to change the zip code. It said to click on "EDIT" to do that. There was no "EDIT". I couldn't change the zip code. There was a "GIVE FEEDBACK" box on left of website. I completed it and complained about the...
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Anonymous
Anonymous

Did you ever find the edit button as of right now I’m having trouble finding it

1.8
Product
Onevanilla Prepaid Card
I liked
  • Easy transaction and process
I didn't like
  • I will never ever use again
#1139616
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i went to ride Aid bought a one vanilla prepaid card and when i leave and try to use my card for online purchase it denies it.I tried check balance and wouldn't let me so i call the number on back and now after having to fax the receipt and my drivers licence and a...
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Onevanilla Prepaid Card
#1083665
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I purchased a card for $100 and was only able to make a $20 purchase.Every transaction has been declined for a lack of funds. When I called customer service, a supervisor named Chris told me that I requested a refund because the card wouldn't so I would need to pay the...
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1.0
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Onevanilla Prepaid Card
#1077028
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OneVanilla - Couldn't buy what I wanted

#1143537
I entered all nessacary numbers into my order and I didnt get my money! What a scam! um um um {{Redacted}}
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OneVanilla - False advertisement

#1142231
1.2
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You all advertise your card as a debit card after i pub $500 on it i find out i cant get cash on the card and you guys say ubcant transfer it to another card i will never purchase anything from you guys again and will let everyone know what kindnof service you offer
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OneVanilla - Vanellia card

#1113923
I paid4.95 for a one vanellia card and put 50.00 dollars on it. The card advertised no fees no reload fees no fees peroid past the purchase. When i tried to reload it the card came back invalied card.when i called coustmer support they said it was like a gift card. You cannot reload it.this is false advertisment
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OneVanilla - Acount balance
1/1

OneVanilla - Acount balance

#1100854
Yesterday i purchase some iterms online the transaction shows failed and the seller didnt recieved the money.but my money was deducted from my visa card.
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i received a refund from a seller and i lost the card they would not help me due to i did not have the full 16 digit card number i will never ever use their services ever again.they just stolled my money and refuse to transfuse it to another card. they told me do i...
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1.0
Product
Onevanilla Prepaid Card
I didn't like
  • I will never ever use again
#1067584
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However, the second time it happened, I called and a lady picked up answering very rudely saying it should go in the next day, which it did not! She inappropriately lied and just hung up right away. Once my money is returned, I will never ever purchase another card from onevanilla...
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Onevanilla Prepaid Card
#1044755
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I purchased a One Vanilla prepaid card on February 20th in the amount of 195.00 to pay a bill online.I have bought these cards for years to pay bills with no problem however I went on line as I have always done to register the card and zip code. It kept telling me...
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Anonymous
Anonymous

Purchased one vanilla in the amount of 100.00 for online purchase. When I went on line to verify the balance there was a 100.00 pending transaction from a WIRED MEDIA LLC. I h...

1.3
Houlton, Maine
Product
Onevanilla Prepaid Card
I liked
  • Talking with customer service was quck and understanding
I didn't like
  • No refund at all
  • Having to wait and not knowing if my 19500 will be refunded
#1007768
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I purchssed A Vanilla Visa specifically to use online as the card states that it is usable online and you just need to add your zip code.I went online and registered my card & a couple days later I go to use my card on eBay for purchases totaling $97 as I had $100 on...
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1.3
Product
Onevanilla Prepaid Card
#990208
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The front of the packaging states you can pay bills with card.I attempted to pay my car payment multiple times before finally calling customer service. I was informed I could not use the card to pay bills like this one or any bill that is a "financial Institution".....
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Onevanilla Prepaid Card
#985153
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I hope everyone reads these reviews before purchasing a One Vanilla or My Vanilla prepaid card!There are many prepaid Visa and Mastercards. These are definitely not the ones you want! No matter how quickly you put in a dispute and why you are disputing the charge...
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Anonymous
Tammie

I am so sick of this card company. It is horrible! I have a loved one currently held in jail, and I have to keep purchasing these cards to put money into my GTL account just t...

1.2
Product
Onevanilla Prepaid Card
#946725
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I have used several pre paid cards...by far this is the worst one ever.They automatically take an additional 20% at hotels and restaurants forcing you to pay grutuety or deposit for incidentals. They are a lackey for the hospitality industry. And it takes 2 days for...
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Onevanilla Prepaid Card
#907818
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