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4 comments

I received a card as a Christmas Gift. Went online at Onevanilla.com to verify amount on 3/12/2017.

On 03/13/2017, someone used the card to transfer amounts over to American Express Serve leaving only $2.27 on the card. I reported the unauthorized use immediately to One Vanilla stating either their website was hacked or some internal security issue was in motion and needed to be investigated. There was no remediation from One Vanilla but none was expected. Hope the criminals enjoyed my Christmas gift!

DO NOT USE THIS WEBSITE as you will loose your card value! Just go to a vendor initially versus using this website to check card value.

Product or Service Mentioned: Onevanilla Website.

Reason of review: Website Security.

Monetary Loss: $45.

Preferred solution: Website Security Review .

Company wrote 0 public responses to the review from Mar 17, 2017.
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Anonymous
Forest Park, Illinois, United States #1336189

SAME THING HAPPENED TO US. DOES ANYBODY KNOW WHAT WE CAN DO?

Anonymous
Mount Vernon, Illinois, United States #1330059

same thing here...

Anonymous
Quincy, Illinois, United States #1314597

Same thing happened to me!!!

Anonymous
#1305177

Happened to me too!! Please everyone!

Do not use their website or any website to check your balance!

Call the number on back of card!! :(

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