Contact OneVanilla Customer Service
OneVanilla Phone Numbers and Emails
Toll-Free Number:
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(877) 770-6408
Legal:
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(833) 981-1080CCPA Inquiries
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(833) 774-8223
OneVanilla Emails:
How to Contact OneVanilla Customer Service?
Most Popular Number:
| Total calls: 3 810 | Issues resolved: 269 | Last call: Jan 7, 2025 |
OneVanilla Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
OneVanilla Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call OneVanilla is 8777706408. 97% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as OneVanilla may ask you for the following information to identify you as a customer: first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
OneVanilla Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call OneVanilla is 8777706408. 97% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as OneVanilla may ask you for the following information to identify you as a customer: first and last name.
People call OneVanilla mainly because of cards, account, payments and charges.
34% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact OneVanilla is privacy@incomm.com. 67% of customers use this email address to address their issues and concerns.
Contact Information
OneVanilla Website:
OneVanilla Help Center:
Corporate Office Address:
Other Info (opening hours):
Privacy Inquiries
InComm
250 Williams Street NW, 5th Floor,
Atlanta, GA 30303
How Good is OneVanilla's Customer Service?
Summary of OneVanilla Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call OneVanilla?
Cards Question:
- “Card is damaged”
- “Card says it’s locked”
- “I bought a Onevanilla Visa card and I couldn’t use it”
Account Question:
- “I want to actived my card”
- “Balance”
- “Balance on card”
Payments and Charges Question:
- “Fraud”
- “Dispute”
- “Fraud on new card”
Request for Information Question:
- “Check my balance”
- “Question about onevanilla card?”
- “Questions about money transfer”
Activation/ Cancellation Question:
- “Activation”
- “Activate card”
- “Activate a card”
Product/ Service Question:
- “I purchase one. your card and when I tried to buy something it keeps telling me that the card is declined”
- “Can access the vanilla Card”
- “Not working”
Refund Question:
- “Pending refund”
- “Refund on returned item”
- “Dispute claim& Refund”
Staff Question:
- “To actually talk to someone in customer service”
- “Customer service”
- “I have a customer service question”
Shipping and Delivery Question:
- “I can't get the card activated”
- “Mi nombre es Javier de Jesús cortés yo compré una tarjeta de one canilla y hice una compra y la compañía a quien le hice la compañía efectuó una transferencia para comprar y le aparece con un pendiente de pago necesito que le ague”
- “I need to get the money off my card”
Return/ Replace Question:
- “Replacement cards”
- “Replacement”
- “Return from merchant posting to one vanila”
Website/ Application Question:
- “Help with ordering from a certain website”
Other Question:
- “Send money”
- “David Caballero”
- “Check bslsnce”
Compare OneVanilla Customer Service To
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