Not resolved
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Value for money

Time: August 2017. Bought card to purchase something on

Newegg wouldn't use it, and when I found the same item on ebay, they wouldn't accept the *** thing either. I had to call the onevanilla center to see if there was a problem on their end, and they referred me back to the various sites to have them explain what the problem was. The problem? The card is not tied to a billing address so the thing was completely useless for two of the most important sites I use online.

I was not amused. So I called onevanilla back and they said they would give a refund, but I had to jump through various hoops to do it. I had to photograph the card, the packaging, the receipt and so forth.

This was not a fun experience and it made me lose a large amount of time. I would not use anything from onevanilla ever again.

Product or Service Mentioned: Onevanilla Gift Card.

Reason of review: Bad quality.

I liked: Customer service.

I didn't like: You could not use it online.

Company wrote 0 public responses to the review from Aug 15, 2017.
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