(7 of 221 reviews match)
I think someone has used my card before I could use it, I want immediate action takin I would like my money refunded back to me this is *** I took faith in your company but this is hideous, this needs to stop now, I will never use your service again as this is ***...Read more
Company wrote 0 private or public responses to the review from Nov 16.
I had a 500.00 card and made one purchase for 4.36 and asked for refund instead total combined credits were turned into debits of 52.00. Customer Service refused to add up all charges with me over the phone and would not allow the call to be escalated. Rep stated their...Read more
Company wrote 0 public responses to the review from Jul 05, 2016.
Onevanilla - Prepaid Card Review from Lake Elsinore, California
Had no problem using onevanilla card. My mom was suprised and loved her many choices to use out in this big world! . Thanks for coming up with this safe way of surprising the ones you love. :) .
Company wrote 0 public responses to the review from Jun 15, 2016.
onevanilla says no registration needed as if they are doing the consumer a favor, but in reality not registering the card makes it almost useless for online purchases unless you can contact the merchant on the phone, then its really not an online purchase anymore, its...Read more
Company wrote 0 public responses to the review from Apr 19, 2016.
I received a $100 oneVanilla prepaid debit card for Christmas. Last week I tried to use it for the first time and it declined. I called the costumer service line and they mentioned that the card had already been registered and used online on Amazon that same day!...Read more
Company wrote 0 public responses to the review from Jan 12, 2016.
Bought and loaded $ 500.00 on one vanilla prepaid card, within one hour ( before I even opened it) someone had tried to use it in Florida, a company I have never even heard of used the card for $500.00. I called customer service and I have to wait anywhere from 2-8...Read more
Company wrote 0 public responses to the review from Dec 13, 2015.
I purchased a OneVanilla Prepaid Visa Card for my daughter for her to use while traveling out of state. Upon purchasing the card, I kept the packaging and inserts in case it was lost or stolen. My daughter returned from her trip minus the card. No worries I thought....Read more
Company wrote 0 public responses to the review from Aug 15, 2011.
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