I lost my card and someone tried to get replacement, I've called several times and provided proof (receipts, phone bill, bank statement, several times! ) showing it was my card and they're still "investigating".... 5 months later and every time I call they have no clue...Read more
I paid for a 10$ subscription, the automatic payment didn't go through. So, I got refunded on my prepaid card and there's no money there. I'm not even going to both calling them about it, 10$ lost, live and learn. It was through PayPal as well and I had it linked...oh...Read more
- Easy transaction and process
I didn't like
- No refund at all
My card was locked due to refunds being put back on and I called to have it reactivated so I could use it which they told me would take 2-4hrs, if it hadn't turned on by then I was told to call back and give them my reference code and itd be turned on automatically, I...Read more
OneVanilla - I logged in to check my balance and got hacked
Once I logged in with my new card the site asked for my card info and when I hot enter a pop up said web site down for maintenance and it was that way for three days.all my funds were empty when I called the phone number to check my balance. Funds were zero,d on that first web site check.Be warned
OneVanilla - My card quit working imposible to check balancefix this
Fix this i cant spend my own damm $
OneVanilla - Tried to track a deposit and apparently,it got "lost"
In trying to contact to get my 100 dollars back,it kept coming back with lost in translation. It's been 2months and I still have seen a penny of this deposit!!!
OneVanilla - One Vanilla Steals Your Money
Loaded $120 onto one of these cards and went to check my balance and it says the card doesn't even exist! I'm out of $120.00. Please DO NOT PURCHASE these.
I put $200 on a OneVanilla card for the first time this week. I tried using the card and it was declined. When I checked the balance on their site it did not recognize the number. When I called them after a 35 minute wait, they told me their entire system had been...Read more
I used a visa gift card at a jcpenney store. I thought the card was for $100 and I had purchased goods @ $131.00 I told the check out girl that I would pay the $31 with cash because I must have used up the total of the card. She took the cash and rang it up on the...Read more
I have been trying to pay for an extremely rare CD from a gentleman in France. Paypal was telling me the cards were declined, even though I had balances on both of them! I called the operator six times and got cut off! This by far the worst card system I have ever had...Read more
DO NOT BUY THE VISA GIFTCARDS I must say I am very upset with this company, went in the Walgreens(Desoto)purchased the card, yesterday. Gave them $100 and act fee. Should be valid right? NOOOOOoooo. The card was for my little on her first big trip away from me so she...Read more
I have been trying to get my money from one vanilla i have called many times. Their told me what procedure to take to get my refund a fax of the card both front and back,or a picture email of the card with an explanation did that i keep calling and it has been a month...Read more
They stole my money refused use and wont take calls. I used card for subscription service to on line game. The card worked for first month and failed on second month. I called Vanilla and got routed to scam asking for money so they could ship me a Walmart 100.00 gift...Read more
Bought card to pay bills...put $300 on it and can't use it anywhere....not online,over phone or at store....the only thing I can do is put gas pump....this card sucks.Your supposed to be able to use visa anywhere.So I had to use my saved money for all the bills.One...Read more
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