filters
state:
Show
city:
Show
product:
Show
I’m having a hard time looking for the edit button I’ve been trying to shop online but it says I have to put a zipcode and it says to click the edit button but I can’t find it it’s not on the page can anyone help?!
Read more
Anonymous
steve

looking for the same thing. did you have any luck finding the button? I have used these cards in the past and I have not had any issues. This is the first time this has happen...

3.1
#1169076
Reply to reviews
Show

OneVanilla - My card was confirmed to be active and ready.

*** Visa. *** whoever thought it was a good idea to make these things complicated and impossible to use. My card is active and good to use, yet it won't work anywhere at all. {{Redacted}}
1.0
Details
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
I didn't like
  • Unable to make online payments
#1168417
Reply to reviews
Show

OneVanilla - The worst Ever in my life!!

I requested my refund over 3_4 weeks And still have not received it and no one can help me! And I am about to be evicted!! Because I was told I'd have It by the 4th
1.0
Details
Reliability
#1166954
Reply to reviews
I purchased the car try to used the online, i can't!! Call the customer service can do with nothing she told me used something else. i lose the money no refund and customer service is rud. I never buy this company is so fake . Why let make any false advertisement can...
Read more
1.0
I didn't like
  • I will never ever use again
  • Being robbed and having no help
#1163800
Reply to reviews
I received a gift card from my mother for Christmas this was in November. I took the gift card out of the package. called to enter my PIN number to activate it and was told that all the money had already been spent. How the *** is that even possible? So I figure it's a...
Read more
Anonymous
sean

very POOR company, should be shut down, investigated at their expense and re-pay back everyone missing funds on their cards With intrest !! this is bs, websites suck

1.0
#1161378
Reply to reviews
Show

OneVanilla - Activating visa card

I had a really good representative and she explained everything that I needed to know
#1158032
Reply to reviews
This is the 3rd time I have received a Vanilla card as a gift. Everytime, I have had trouble using it. I recently tried to purchase something online and use the Vanilla MasterCard for payment. I have gone the Vanilla website to activate and the status says "activated."...
Read more
1.4
I didn't like
  • Great difficulty using card to purchase in store or onlline
#1155795
Reply to reviews
Show

OneVanilla - Issue of theft terrible reception terrible customer service

Spoke with customer service about reporting a theft of card and reception was so bad. She couldnt return my call so i am attempting to call back.
1.0
Details
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1155528
Reply to reviews

The service was excellent and got my issue resolved. I had to call them twice because I lost some information restarting my computing and both people I talked to were very helpful and got my issue resolved. - The service was excellent and got my issue resolved. I had...
Read more
5.0
#1154572
Reply to reviews
Show

OneVanilla - Stolen money from.disabled adult

No one is helping and I'm told.90 days to get my money back through you all It's Christmas this is all I had Still never received my card from.you all. Unacceptable.i.need highest of authority to.contacf me.at 252 489 1437
1.0
Details
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1152532
Reply to reviews