OneVanilla - $500.00
I purchased a card on Jan. 12th 2018.
When I returned home I begin to call the card #'s and check balances. My $500 was not on the card. I went back to CVS (which didn't help at all) and told them. Between CVS sending information and myself going on a month now, I keep getting the run around!
They tell me the same thing each time I call, which is several times a week. They said they still haven't made a decision yet! Really????
The card is deactivated, just refund my money please! I promise that this review will be copied and pasted EVERYWHERE possible!
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $500.
Preferred solution: Full refund.
OneVanilla Cons: Length of time to resolve, Having my time wasted.
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Comments
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I have had the same problem. First said it takes 45 days to research.
Called in 45 days, said company had 90 days to resolve. Talked to a supervisor with no results and requested to speak to Management. Received a call from Interactive Communications International (770-240-****). Said basically same thing.
Would not give me the address of phony company who took my $500.00. Still waiting for resolution.