Garey Eep

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| map-marker Port-Au-Prince, Departement De Louest

I can't use my card

OneVanilla - I can't use my card
OneVanilla - I can't use my card - Image 2
I still don't have the replacement card, and the dispute was for three cards 500 dollars each.. I need to know why I don't have the already have the refund. Please answer as soon possible. And I always call the costumer service never find them.
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Ariel C Vxc

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I got scammed for 800

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OneVanilla - I got scammed for 800
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OneVanilla - I got scammed for 800 - Image 2
OneVanilla - I got scammed for 800 - Image 3
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I was suppose to purchase a truck on a fake website thru Facebook market place then had me emailing a fake account talking to the same person but I just thought it was the only person in that department he was telling me its all fine and that it was not a scam but after I paid 800 they emailed me for another 500 for insurance yeah bs tried to get me for $1,300 almost but Im trying to get back my 800 at least I put on these vinalla one gift cards one had 500 and another had 300 I just want that money back I dont have that type of money to just give out especially to a scam I just want it back never received the truck I can send you emails receipts even the cards I still have
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Loss:
$800
Pros:
  • Very convient
Cons:
  • Could not get refund from store
  • Fact that i couldnt speak to a human over the phone

Preferred solution: Full refund

Diane B Rrg

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Verified Reviewer
| map-marker Milford, Michigan

Please do something about this card

OneVanilla - Please do something about this card
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There is a issue with the card I don't know what happened but it's supposed be $150 on it It does not work please help thank you
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Loss:
$150

Preferred solution: Full refund

User's recommendation: You can call me Diane

Anonymous

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Verified Buyer
| map-marker Calgary, Alberta

Company owning me

OneVanilla - Company owning me
Companies opening me I cancel apple store card and they kept some of the money ..And trans union owes me
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Anonymous

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Verified Buyer
| map-marker Calgary, Alberta

They owe me

OneVanilla - They owe me
If u read my transactions but I cancel but they try n say they will refund me back the some of the money .
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Anonymous

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Verified Buyer
| map-marker Germiston, Gauteng

Unable to check balance

OneVanilla - Unable to check balance
OneVanilla - Unable to check balance - Image 2
I am unable to check my one vanilla gift card balance and it is not letting me use the cardI need help
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Anonymous

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Verified Buyer
| map-marker Letohrad, Pardubicky Kraj

My card can’t be used! The status appear Damaged so I’m contacting you please to please straighten out the card for me I want to use it

OneVanilla - My card can’t be used! The status appear Damaged so I’m contacting you please to...
OneVanilla - My card can’t be used! The status appear Damaged so I’m contacting you... - Image 2
OneVanilla - My card can’t be used! The status appear Damaged so I’m contacting you... - Image 3
I cant use my card when I checked my card balance it write on the card status Damage and it cant be use so Im contacting you to straighten out the card so that it can use Thank you
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User's recommendation: I was trying to use the card order stuff online and this happened where I can use the card anymore and the card status appears Damage where it should be active so that it can be use

Geanitti P
map-marker Detroit, Michigan

Card won't activate

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I can't activate my card! I put 220.00 on it to pay a bill, and I can't use it . I called the customer service line couldn't speak with a real operator, said my card was invalid. I'm so upset like I'm crying . Went to the website said an error occurred, they are the worst please don't use one vanilla
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Loss:
$220

Preferred solution: A use of my card

Rodney H San

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Verified Reviewer
| map-marker Lynchburg, Virginia

Problem with card

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Thier is a issue with the on the backnumber just bought it yesterday 40$on it and I can't use it never have had this problem can't even use it
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Loss:
$40
Pros:
  • Never had a problem till now

Preferred solution: Full refund

Anonymous

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Verified Buyer
| map-marker Warrenton, Virginia

Card stolen

OneVanilla - Card stolen
OneVanilla - Card stolen - Image 2
I bought a new one vanilla card and it was stolen And I gave it to a vendor to redeem it for me and the vendor told me the card has been stolen that there is no more $400 balance on it I have my receipt and may card with me and I bought the card very new I made a video of it to the video and she told me to get to you for help so therefore I need you people to help me get my money back thanks
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Stas B

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Verified Reviewer
| map-marker Port Coquitlam, British Columbia

Money was deducted from my visa gift card

I didn’t buy anything, but unfortunately my balance is 0 . Can you pls solve it . My balance was 102$ after refund from Eddie Bauer.
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Israel J Rls

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Verified Reviewer
| map-marker Miami, Florida

Issue with a card

OneVanilla - Issue with a card
The card I bought is showing incorrect and it was activated at the store when I bought it ut appears to be blocked or I doing get how do I use the card its $300 and I cant afford to lose the money
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Loss:
$305
Pros:
  • Easy to use works exactly as advertised
  • Hard to get money back if stoln
Cons:
  • Not reliable can loose your money with out accountability

Preferred solution: Full refund

Bill G Hvp

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INVALID CARD

OneVanilla - INVALID CARD
I just got this card from the store and I tried spending and try to log in it says invalid card pls can you lift this
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Loss:
$50

Preferred solution: My card got locked I need it un locked

Draylon Rzx
map-marker Kansas City, Kansas

Question about onevanilla card?

Do you have a business agreement with Prosper Loan Service with respect to customers purchasing 1 Vanilla Gift Cards to repay a loan to up the credit score?
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Janet B Fzu
map-marker Washington, District Of Columbia

I can't check the balance on my card why ?please I really need your help as soon as possible

OneVanilla - I can't check the balance on my card why ?please I really need your help as soon as...
OneVanilla - I can't check the balance on my card why ?please I really need your help as... - Image 2
I check the balance in my card and suddenly it went off and I cant check the balance on it again please I receive need you to assist me with this
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Pros:
  • Hard to get money back if stoln
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