100% full Not resolved
3.5
Details
Customer service
Website
2 comments

I got a one vanilla card and paid cash 30$.The store gave me the card and did not see on the receipt that it was declined.

I returned to the store asking them to fix it. They said no Refunds. I called the center did not take long to get a hold of them. I had to send my address name and my id along with my receipt via email to them.

Now I have to wait 2-7 days for them to get my card active.

I have never had a problem with this company until today.This is upsetting as ***.

This person wrote the review because of problems with payment of onevanilla prepaid card from Onevanilla and attached photo s. Reviewer claimed that he or she lost $30 and wants Onevanilla to have the product delivered.

The most disappointing in user's experience was issue occured, waiting days before my problem is fixed and could not get refund from store. Author liked the most talking with customer service was quck and understanding. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Onevanilla for you to read. This information may help you with your purchase decision.

Had an Experience with Onevanilla?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1110593

Onevanilla are good cards. The Fault lies at the store u purchased it from. If u had the receipt clearly showing it was not activated, they should of simply swiped it again and re-attempt activation.

Trust me......

The cashier and store manager knew *** well the till was heavy by $34.95......

The store robbed u

Metal8089 @gmail.com

Cody

Anonymous
to Anonymous #1165784

with the onevanilla cards theres no way to re-swipe , with those the register automatically asks to scan. so their isnt a way to simply just re activate it. Yes i do believe they should have done more to help the customer out but i dont know the full story so there isnt much else i could say.

You May Also Like

My nightmare with Direct express card costumer care and disputes transportation Direct Express "My card was drained wile I was going tru surgery. On may second I was hospitalized and had to go tru surgery and had complications, during that time my wallet..." Read more Once again, reloadit has accepted my cash then denied access to my money with no true reason as to why Reloadit "i have used this service twice now to load funds onto my paypal prepaid mastercard. the reloadit packet clearly says immediate load to your chosen card. the first..." Read more The Big Four - EMERGENCY HELP NEEDED MATH SKILLS LOWES GE MONEY PAY PAL WALMART PENNIES ANY COMPANY THAT USES THIS BANK The Big Four "There will be FOUR DOCUMENTS attached to this post. Please look at each of the documents. Where these people get this stuff is beyond me, it just keeps coming. I..." Read more I sold ABC Gift Cards a $100 Chipotle gift card. Their employeees fraudulently used the gift card! Abc Gift Cards "On 9/28/16 I sold two giftcards to ABC Giftcards. I sold a $100 Safeway grocery store gift card and a $100 Chipotle giftcard. ABC Giftcards said they will give me..." Read more Kellys Giant Alaskan Malamutes - Kelly's Alaskan Malamutes claim they're not a puppy mill Kellys Giant Alaskan Malamutes "Kelly's alaskan malamutes Sarah robertson kelly ,Kirk kelly *** Falsely claiming that they are not a puppy mill The Independent Aug 15, 2017 Updated Aug 18, 2017 13 Malamute tied..." Read more Lbc Express - I RETURNED MY ITEM TO LAZADA LAST JULY 3. Lbc Express "I contacted Lazada and they said that they didn't receive the returned item, and they are waiting for LBC to send it. Like wtf LBC? "July 05, 2017 Forwarded to..." Read more Olive Garden - I have a complaint Olive Garden "I have been fired from the American Fork Utah Olive Garden. I started almost about a month ago and not to long after I started Tom Campos the General Manager..." Read more Zerowater bad for gums. Zerowater "I just came from the dentist. Ive been drinking 150 oz of Zerowater a day. I thought I was thristy from cleaning pools all day in full uv protective clothes...." Read more