I got a one vanilla card and paid cash 30$. The store gave me the card and did not see on the receipt that it was declined.
I returned to the store asking them to fix it. They said no Refunds. I called the center did not take long to get a hold of them. I had to send my address name and my id along with my receipt via email to them.
Now I have to wait 2-7 days for them to get my card active.
I have never had a problem with this company until today. This is upsetting as ***.
Review about: Onevanilla Prepaid Card.
Reason of review: Problems with payment.
Monetary Loss: $30.
Preferred solution: Deliver product or service ordered.
I liked: Talking with customer service was quck and understanding.
I didn't like: Issue occured, Waiting days before my problem is fixed, Could not get refund from store.