OneVanilla
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTransaction
- Ease of card use when it worked
- You could not use it online
Preferred solution: I was trying to buy something and After my money got refunded the money does not go back to the card it’s been 2 days now.
Card stolen & funds used
2 cards funds removed from illegally
- Available resources to us
Preferred solution: Full refund
Sayimg my card is in axtive and i have money on the card
- How they forcefully bent my posterior
- Bad support
Preferred solution: Apology
Card not working
- Great difficulty using card to purchase in store or onlline
User's recommendation: Don’t buy there cards
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI bought a new onevanilla card and it tells me that my card was not activated so I should call customer service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSTOLEN MONEY
- Ease of card use when it worked
- Other people can scam you
Preferred solution: Full refund
User's recommendation: DON'T GET THIS CARD!!!!!!
Unsatisried
Card issue
Stolen card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFunds are gone from the card
- Easy transaction and process
- Fact the minute i placed money on card money was gone
- Having to wait and not knowing if my money will be refunded
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received refund of money to an online merchant that I never ordered from.
- Loading funds
- Length of time to resolve
Preferred solution: Full refund
User's recommendation: Don't purchase the vanilla card unless you want the same type of treatment from this financial crap of a business!
Cards stolen
- Easy of purchase
Preferred solution: Let the company propose a solution
Activation issue
Very great and understandable
- Easy to use when it actually works
- It can be hacked
Preferred solution: Let the company propose a solution
User's recommendation: That's the best card I have ever used
Card issue
Preferred solution: Full refund
User's recommendation: Be careful
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