OneVanilla Prepaid Card Review from Irving, Texas
One vanilla stole $356.14 and want give my money back. Customer service lies to you to get you off the phone.
Two weeks now and they still havent given my money back. I bought this card to pay my car payment. At the beginning i had problems trying to get my cash off this card. Walmart refund the money back on the card and Tuesday last week their bank release the money to one vanilla card to be given back to me.
One vanilla says upper management has to approve it ? Then another says it just need a supervisor of that department to activate your card ? Lie after lie. Their customer service is done thru a 3rd party they can only email one vanilla with my complaints ?
What a scam. Cant believe walmart would be in partnership with one vanilla gift card only to scam us out of our hard working money i sweated for. I want my money now that you stoal from me.
Have me beg what is mine.
JERRY BROWN
Azle, Tx
Reason of review: Problems with payment.
Location: Irving, Texas
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