Contact OneVanilla Customer Service
OneVanilla Phone Numbers and Emails
Toll-Free Number:
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(877) 770-6408
Legal:
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(833) 981-1080CCPA Inquiries
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(833) 774-8223
OneVanilla Emails:
Contact Information
OneVanilla Website:
OneVanilla Help Center:
Corporate Office Address:
Other Info (opening hours):
Privacy Inquiries
InComm
250 Williams Street NW, 5th Floor,
Atlanta, GA 30303
How Good is OneVanilla's Customer Service?
Summary of OneVanilla Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call OneVanilla?
Cards Question:
- “Card is not working”
- “Purchase card”
- “Cant add Postal code to my prepaid mastercard”
Account Question:
- “Check balance”
- “To ask if transfer of funds is available from one vanilla account to a prepaid vanilla visa card”
- “Check balance of card”
Payments and Charges Question:
- “Fraud on new card”
- “Charges incorrectly”
- “Pending payments I didn’t do”
Request for Information Question:
- “To check my card balance”
- “To check a card”
- “Find out about the status of my case that I filed”
Activation/ Cancellation Question:
- “Activate card”
- “Activate a card”
- “Trying to activate card”
Refund Question:
- “Pending refund”
- “Refund on returned item”
- “Dispute claim& Refund”
Product/ Service Question:
- “Not working”
- “Zip code not working”
- “I cant access my card”
Staff Question:
- “To actually talk to someone in customer service”
- “Customer service”
- “I have a customer service question”
Shipping and Delivery Question:
- “I can't get the card activated”
- “Mi nombre es Javier de Jesús cortés yo compré una tarjeta de one canilla y hice una compra y la compañía a quien le hice la compañía efectuó una transferencia para comprar y le aparece con un pendiente de pago necesito que le ague”
- “I need to get the money off my card”
Return/ Replace Question:
- “Replacement cards”
- “Replacement”
- “Return from merchant posting to one vanila”
Website/ Application Question:
- “Help with ordering from a certain website”
Other Question:
- “Check bslsnce”
- “Dispute”
- “Scammed”
About
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OneVanilla is a non-reloadable prepaid self-use card offered by InComm. The company was founded in 1992. Its headquarters is based in Atlanta, Georgia, United States of America. OneVanilla prepaid card is accepted everywhere in the United States of America and District of Columbia wherever Visa debit and Debit MasterCard are accepted. OneVanilla can be used for shopping, paying bills, and travelling. Owners can load any amount between US $20 and US $500. No personal information is required. No credit check is required. There are no fees after purchase. OneVanilla prepaid card is ready to use immediately.
OneVanilla is ranked 51 out of 199 in Cards category
Other, USA, Canada
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