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  • Jul 20
  • Credit Cards
  • Onevanilla Prepaid Card
  • 63
  • REVIEW RATING 4/5

Hi i purchased a one vanilla prepaid visa card i had loaded money on that card to use for my deposit on the hotel they took out 360.00us whis is 506.00 aus dollars looking into it u can only use it in the us only which is stupied considering in australia and new zealand all prepaid cards can be used world wide my friend was in town so i thought well i can have my deposit transfered onto her card... Read more

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  • Jul 17
  • Credit Cards
  • Rockingham, North Carolina
  • Vanilla Card
  • 37
  • REVIEW RATING 3/5

i purchased clothing from JCP on line using my onevanilla card, I returned a couple of items. The onevanilla website states, allow for 30 days to credit any refunds to card, I was nervous, takes 30 days, but I waited, checking and checking transactions of card awaiting refund, no refund ever happened. So I call one vanilla, they said call JCP, long story short, JCP says it was credited back to... Read more

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  • Jul 08
  • Credit Cards
  • Riverview, Florida
  • Onevanilla Prepaid Card
  • 17
  • REVIEW RATING 4/5

I lost my card and someone tried to get replacement, I've called several times and provided proof (receipts, phone bill, bank statement, several times! ) showing it was my card and they're still "investigating".... 5 months later and every time I call they have no clue what they're doing or what's going on.... they keep me on hold for over 30 minutes trying to figure out and they always come back... Read more

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  • Jun 06
  • Credit Cards
  • Riverview, Florida
  • Prepaid Visa Card
  • 52
  • REVIEW RATING 4/5

I paid for a 10$ subscription, the automatic payment didn't go through. So, I got refunded on my prepaid card and there's no money there. I'm not even going to both calling them about it, 10$ lost, live and learn. It was through PayPal as well and I had it linked...oh well. I guess this is the last time I ever buy these Prepaid Visa Cards again. It tells me to wait 30 days in order for it show,... Read more

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My card was lock and it dont work. I want to go pay a dress and it was deline it was a $100dollar card. Add comment

  • May 18
  • Credit Cards
  • Lebanon, Indiana
  • Prepaid Card
  • 41
  • REVIEW RATING 4/5

My card was locked due to refunds being put back on and I called to have it reactivated so I could use it which they told me would take 2-4hrs, if it hadn't turned on by then I was told to call back and give them my reference code and itd be turned on automatically, I called after 4hrs and was told to wait 2 more hours, I called after two more hours and after exceeding the "on hold time limit"... Read more

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  • Feb 26
  • Credit Cards
  • Middletown, Pennsylvania
  • Prepaid Card
  • 210
  • REVIEW RATING 4/5

I put $200 on a OneVanilla card for the first time this week. I tried using the card and it was declined. When I checked the balance on their site it did not recognize the number. When I called them after a 35 minute wait, they told me their entire system had been down for a day and a half, they had no idea when it might be back up and my only option was to be patient. I have no recourse and... Read more

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  • Jan 07
  • Credit Cards
  • Zionsville, Indiana
  • Visa Gift Card
  • 204
  • REVIEW RATING 5/5

I used a visa gift card at a jcpenney store. I thought the card was for $100 and I had purchased goods @ $131.00 I told the check out girl that I would pay the $31 with cash because I must have used up the total of the card. She took the cash and rang it up on the same ticket. Then she asked me if I would like her to throw the card out. I responded I guess you might as well as long as it is... Read more

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PUT MONEY ON THIS CARD AND THE EXPIRATION DATE WASNT ACCEPTED THE EXPIRATION DATE IS SO FAR AHEAD UNTIL NO VENDORS WILL ACCEPT IT UGH!!! Add comment

  • Aug 22, 2014
  • Credit Cards
  • Declined Card
  • 1
  • 1
  • 169
  • REVIEW RATING 4/5

I have been trying to pay for an extremely rare CD from a gentleman in France. Paypal was telling me the cards were declined, even though I had balances on both of them! I called the operator six times and got cut off! This by far the worst card system I have ever had problems with! I got another e-mail this morning from the gentleman asking me where his payment was, and I got into it with these... Read more

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