OneVanilla Complaints and Reviews

Had an experience with OneVanilla?   Submit review ›
OneVanilla
Main address: PO Box 826 31808 Fortson GA
1-877-770-6408, , help@incomm.com
Had an experience with OneVanilla?
Submit review › Submit review ›
More Less

DO NOT BUY THE VISA GIFTCARDS I must say I am very upset with this company, went in the Walgreens(Desoto)purchased the card, yesterday. Gave them $100 and act fee. Should be valid right? NOOOOOoooo. The card was for my little on her first big trip away from me so she would not have to take cash. Asked her to use the card before she left town, found it was declined and not activated. So I ended up... Read more

Was this review helpful? 1 0

I bought one of the reloads on thr card and it wont work so i ask for a refund, The check they sent me didnt even work thanks for ripping me off! Add comment

I have been trying to get my money from one vanilla i have called many times. Their told me what procedure to take to get my refund a fax of the card both front and back,or a picture email of the card with an explanation did that i keep calling and it has been a month and still haven't received my money. and their keep telling me, its on high priority or it didn't go through.it f******* like they... Read more

Was this review helpful? 0 0

They stole my money refused use and wont take calls. I used card for subscription service to on line game. The card worked for first month and failed on second month. I called Vanilla and got routed to scam asking for money so they could ship me a Walmart 100.00 gift card. I told them I will pay nothing and they told me must be a technical problem that calling Vanilla got me routed to them. ... Read more

Was this review helpful? 0 0

Bought card to pay bills...put $300 on it and can't use it anywhere....not online,over phone or at store....the only thing I can do is put gas pump....this card sucks.Your supposed to be able to use visa anywhere.So I had to use my saved money for all the bills.One vanilla should make everything clear before buying...package should read "can't be used anywhere,so don't waste your... Read more

Was this review helpful? 0 2

You can't register a Name to the card, they only register a Zip Code. You cannot use this card on any site that ask for Card Holders Name and billing address if associated with the card. The transaction will fail 100%. I will never use this card again. Now I have to run it through the machine at work to get my money back. I'm not going to waste time trying to get a refund through their... Read more

Was this review helpful? 0 8

I purchased a OneVanilla Prepaid Visa Card for my daughter for her to use while traveling out of state. Upon purchasing the card, I kept the packaging and inserts in case it was lost or stolen. My daughter returned from her trip minus the card. No worries I thought. I called OneVanilla to report the card as missing and get a replacement. They asked if I had the original receipt - which I did... Read more

Was this review helpful? 36 122
 
×
You are reading about OneVanilla.
Filing a new complaint about
×