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1.4 Based on 7 reviews
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  • Customers like
    • How they forcefully bent my posterior 1
    • I like 1
    • Talking with customer service was quck and understanding 1
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    • Spent 500 for nothing 2
    • Waiting days before my problem is fixed 1
    • Where is my 17 dollars 1
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bought a card yesterday load a small amount on it $50. can not use it anywhere online. can't even use it at a gas station. they do not answer phone calls, no email add either. pretty much just a huge waste of money that just sitting there on the card that I can do nothing with. I have even try to wait the twenty four hours to see if that might help but nothing. and from what I have been reading... Read more

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Bought a card from this company, used it to pay an electric bill. Then went shopping for Christmas presents for our grandchildren, and of course needless to say the remainder of the balance was gone. $377.95 is what they owe us, spent hours on the phone with them. Paypal returns money to us and Onevanillas' thieves steal it again. So right back to the same hassle with time running out to ever get... Read more

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I received a $100 oneVanilla prepaid debit card for Christmas. Last week I tried to use it for the first time and it declined. I called the costumer service line and they mentioned that the card had already been registered and used online on Amazon that same day! Apparently, someone stole the numbers and made a purchase online so there was no more money left. I explained that I had never used... Read more

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100% FULL

Onevanilla - 30$ and store got error
1 of 2

I got a one vanilla card and paid cash 30$. The store gave me the card and did not see on the receipt that it was declined. I returned to the store asking them to fix it. They said no Refunds. I called the center did not take long to get a hold of them. I had to send my address name and my id along with my receipt via email to them. Now I have to wait 2-7 days for them to get my card active. I... Read more

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Bought and loaded $ 500.00 on one vanilla prepaid card, within one hour ( before I even opened it) someone had tried to use it in Florida, a company I have never even heard of used the card for $500.00. I called customer service and I have to wait anywhere from 2-8 days to find out if my money is gone. That money was for my families Christmas. I am beginning to think this company is a scam.... Read more

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l am a Disabled Vietnam Vet, l got and Payed $500.00 for a One Vanilla and l Buy a candy bar and coke, $3.00 try to use the card again they cancel the card so l can not use it again cost over $400. so l call they go thought all the BS paperwork. Fax paperwork 21 times. Finely get a new card that is a gift card...Spend $240 for food in Ghana for my Wife...Now they cancel the card again. have call... Read more

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I would not buy this card if you are a student in college I bought for my son to pay bills and it did not work ask for refund they said they would expedite it they lied and said 3 days when it was 3-4 weeks now what college student has $900 to be put on hold! So don't buy they card Add comment

I TRY TO PURCHASE AVAST ANTIVIRUS ON 9/29/2015 FOR $29.99 PUTTING ALL INFORMATION FROM MY ONEVANILLA PREPAID VISA CARD. SO IT WOULDN'T LET ME FINISH, SO I THEN CALL AVAST TECH SUPPORT FOR HELP AND THEY WANTED TO CHARGE ME $119.00 TO $199.00 TO CLEAN UP MY COMPUTER. I TOLD THE GUY THAT HELP ME NO THANK YOU AND I DON'T WANT TO RENEWAL MY ANTIVIRUS. I THEN CHECK MY VISA CARD $29.99 WAS TAKEN OUT. I... Read more

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This is literally the worst system to pay with. They are *** terrible and they lost $17 of mine. They suck never use them. I bought it so i could buy call of duty black ops 2 for 14 dollars on g2a so i used it through my paypal and then because vanilla is *** they could not accept it so i got a refund from g2a as well as paypal but i never actually received my money back from vanilla. It is... Read more

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Vanilla card is a rip off with their outrageous fees! They charge an activation fee then a 20% fee for purchases! I had $250 on the card but could only use $215! Their additional fees totalled $35! This is unAmerican and wrong! Add comment

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